Heyyo everyone! In this post I’ll be reviewing my stay at GLOW Pratunam, a hotel in the Pratunam area of Bangkok, Thailand. If you’re looking for more details on how I spent my time in Bangkok, do check out the other related posts.
GLOW Pratunam is part of the GLOW group of hotels by Zinc, and has a boutique-like feel to it. The hotel itself is not a stand-alone property, but is actually located on top of a shopping mall (Shibuya 19), diagonally opposite Platinum Mall and just around the corner from Pratunam Market. Shibuya 19 is rather small and offers very little in terms of variety. Most of the shops are located on the first two floors, and the upper floors are mostly unoccupied. The entrance to the mall facing the main street closes at 6pm daily, so do note that if you return to the hotel after 6pm, you will have to enter through a side street. Not to worry however, as this side street is well-lit, and doesn’t feel dodgy at all. There’s also a seafood restaurant that ‘pops up’ outside the mall after 6pm, so if you feel like having a seafood feast, there’s no need to venture far.
To get to the main lobby, you will need to take a lift from the lift lobby next to Starbucks. The hotel lobby is on the 7th floor, and you will be at the reception area upon exiting the lifts.
During check-in, a free welcome drink (iced tea) was offered. Similar to hotels worldwide, this hotel required the passports of all guests staying at the property, as well as a credit card (doesn’t have to be the same one used to book) for guarantee.
There was a dedicated lift lobby with 2 lifts servicing the hotel floors (levels 7-20), and it got a bit crowded at times. Generally though, we didn’t have to wait very long as the lifts were quite fast.
We booked a Deluxe room for the duration of our stay, and were given a room on the 20th floor, which was the highest floor. WiFi was FREE, and the signal strength was strong throughout the property during our stay there, so yay! My only grouse was that you were automatically disconnected after a few hours of inactivity. Thus, we had to reconnect to the WiFi each time we returned to the hotel.
The views from our room were really great, and we loved how personalised the room was. Upon entering our room, we were really surprised and pleased to see the beautiful room decor (although no special request was made).
The bathroom was pretty spacious, and had a plus point of being connected to a two-way wardrobe. That meant that we could change easily since there was no need to find space in the bathroom to hang our clothes. There were ample clothes hangers as well as shower robes in the wardrobe.
These were some of the in-room amenities:
- Basic toiletries (soap, shampoo, disposable toothbrush & toothpaste, hair net, cotton wool, cotton buds, toilet paper, tissue paper, and cups).
Fridge (it’s empty, so you can put your own drinks/food inside)
Small mini-bar (coffee & tea sachets, electric kettle, cups, and teaspoons)
Day lounger (small sofa)
Bottled water (4 free bottles a day)
iPod/Phone dock (but only compatible up to iPhone 4 as it doesn’t have a lightning adapter)
We paid for the breakfast buffet option when booking our room, but in hindsight we would have foregone the option, and had breakfast outside instead. The buffet spread was rather limited, and the dishes were repeated almost everyday, with the exception of 1 or 2 items.
There was always a Western staple (pasta) and Asian staple (rice) provided, so fret not if you cannot go without your pasta/rice in the mornings. The sausages and bacon provided daily were not really that great in my opinion, although they were passable. The saving grace was that you could order eggs in any way you want (omelette, scrambled, etc). Just let the staff on duty know and they’ll get it done for you.
The restaurant was rather small as well, as you can tell from this official pic (credits: GLOW Pratunam website), so try to avoid the peak timing at around 8.30am-9am, especially if you are in a big group. Luckily there was only 2 of us (my gf & I), so it was easier to find a seat.
The staff will ask for your room number when you come down for breakfast. Just let them know and they’ll find you a seat.
There was a gym, a swimming pool, a sauna, conference rooms, a bar area, as well as a massage area within the hotel. The sauna was located within the changing rooms of the gym on the 8th floor. I didn’t snap any pics of the gym, but it was a small gym. There were a few treadmills and some weight-resistance machines, which were probably good enough to work off some fats (if you ever get bored of shopping & eating)!
The pool was in fact a small dipping pool, rather than an actual swimming pool. It was good to soak in though, and we saw some people lounging around in the deck chairs, and some kids splashing about in the pool when we checked it out one afternoon.
The massage area was not run by the hotel, but rather by a massage parlour that had more rooms on the 6th floor of Shibuya 19. They offered the usual range of massages, such as Thai, foot, oil, and so on. The Thai massage and foot massage were priced at 350baht (S$13.80) each for a duration of 1h, slightly more than what you can find at massage parlours on the streets around the hotel. The quality of massage was quite good, so if you were really tired and just want to get a massage done at the hotel lobby, I’d say go for it. Oh they also have a happy hour between 11am-6pm (the last time I checked), with most of the prices discounted by 50baht.
It was on the whole a rather pleasant stay at GLOW Pratunam, although it kind of soured on my 2nd last day there. We had just returned after a long day out, and were waiting at the lift lobby for lifts to our floor with another couple. Upon entering the lift, the couple tapped their room card on the sensor and pressed the button for their floor. I proceeded to tap my room card on the sensor but it didn’t register. I tried again with my gf’s room card, with the same outcome. Naturally, that invited stares from the other couple.
We got out of the lift and went back to the front desk to inform them of the issue. I’m not sure if it was simply the staff on duty at that time, but she handled our case emotionlessly, and did not even bother to apologise for our inconvenience. Firstly, it was ridiculous that our cards were locked out before we had checked out. Secondly, the staff’s attitude was so impersonal and un-empathetic that it made me rather annoyed. At the very least, I would expect an apology, but there was none offered. I didn’t want to make a scene as it was rather late, thus I turned away and went back to my room.
Overall, that bad experience and the poor breakfast buffet aside, my stay there was comfortable enough, although it was not so exceptional that I would return another time.
Ratings out of 10 (10 being the best, 0 being the worst)
Overall Rating: 7
Location: 9 (for its close proximity to Platinum Mall and Pratunam market, although it is rather far from the BTS – Chit Lom)
Room: 8 (comfortable rooms with sufficient amenities)
Facilities: 7 (would be better if the pool was bigger)
Staff: 6.5 (with the exception of our awesome housekeeper Joann)
Breakfast: 5 (passable, but nothing to shout about)
919 Petchburi Road, Kwang Thanon Phayathai, Rajdhevi, Bangkok 10400, Thailand